Reviews
September 5, 2022
"Highly competant, honest, fair pricing, responsive and courteous - in my experience, seldom all found in appliance repair service companies."
October 2, 2021
"Great Company! Very easy to work with. Viking actually referred me to them after I called and said I’m having some issues with some older Viking appliances I have. From the customer service of their scheduling department to the actual repair itself, it’s exactly how you’d hope an authorized repair service would operate for a brand of this magnitude. I didn’t have much hope for my Viking Microwave and stove since they’re a little bit on the older side (about 15 years old), but after their visit these bad boys are working as good as new! Would definitely recommend this Company to anyone."
September 28, 2021
"Amazing company. Our warranty was suppose to cover but unfortunately we had to pay, and the technician wouldn't come out day of. We had to wait 3 days, so we decided to go with viking and they were so responsive and honestly by far the best customer service I have had. I would highly recommend this company to anyone."
September 24, 2021
"I had my two burners on my BBQ/Grill that stopped igniting, I am a type of guy that likes to do it myself, however not on my Viking appliance since its not my expertise. Initially I called Viking directly to see if I had warranty on my Grill, they said I was out of warranty but please contact our Platinum Service Company Airflo. I went online to read the reviews on this company too assure I will be in good hands, its an expensive unit I have. Come to find out the only few bad reviews I saw was about the credit card information the company request before setting up an appointment. I am surprised some people had a problem with this due to the fact that it has become a normal business practice for a lot of business's. To be honest I had to give my credit card information to my Barber when I booked my appointment, so this was not something unusual to me. The rest of the reviews mad me feel confident in making my decision to go with this company. I was not skeptical to schedule my appointment, I had a very pleasant visit by Yuriy who was very knowledgeable and professional, I highly recommend this company without any doubt."
June 8, 2021
"First and foremost,_There is absolutely no other company I would use for my Viking appliances when they’re in need of repair. All of the technicians I’ve had were extremely knowledgeable and informative when they serviced my appliances and made it easy for me to understand what needs to be done to fix the problem and the best way to go about it. Even their office staff are very pleasant and personable and seem to go out of their way to help you out and make everything as convenient as possible for you. Not always fun when your Refrigerator stops cooling but fortunately for us these guys are always here to save day."
June 4, 2021