Reviews
September 24, 2021
"I had my two burners on my BBQ/Grill that stopped igniting, I am a type of guy that likes to do it myself, however not on my Viking appliance since its not my expertise. Initially I called Viking directly to see if I had warranty on my Grill, they said I was out of warranty but please contact our Platinum Service Company Airflo. I went online to read the reviews on this company too assure I will be in good hands, its an expensive unit I have. Come to find out the only few bad reviews I saw was about the credit card information the company request before setting up an appointment. I am surprised some people had a problem with this due to the fact that it has become a normal business practice for a lot of business's. To be honest I had to give my credit card information to my Barber when I booked my appointment, so this was not something unusual to me. The rest of the reviews mad me feel confident in making my decision to go with this company. I was not skeptical to schedule my appointment, I had a very pleasant visit by Yuriy who was very knowledgeable and professional, I highly recommend this company without any doubt."
June 8, 2021
"First and foremost,_There is absolutely no other company I would use for my Viking appliances when they’re in need of repair. All of the technicians I’ve had were extremely knowledgeable and informative when they serviced my appliances and made it easy for me to understand what needs to be done to fix the problem and the best way to go about it. Even their office staff are very pleasant and personable and seem to go out of their way to help you out and make everything as convenient as possible for you. Not always fun when your Refrigerator stops cooling but fortunately for us these guys are always here to save day."
June 4, 2021
"It's been a pleasure to work with this company, I have a Viking professional Range with right oven not heating properly. I called this company they were very sufficient with scheduling an appointment and very professional in diagnosing the problem along with repairing the oven. I am very pleased with the staff who booked the appointment along with the technician who came out."
May 14, 2020
"Professional company and the service was excellent."
June 28, 2019
"First and foremost I have to say they have a very professional staff along with technicians, even under the worst circumstances we face with our high end appliances Airflo always comes to the rescue, it is very frustrating at times when we have to repair these expensive appliances we own however they are the only people I will trust with my appliances. I will defiantly recommend anyone who owns Viking appliances to call them up for any service you need."
March 17, 2018